Privacy Policy

Introduction

Reisky Martial Arts ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our facility, use our services, or interact with our website.

We comply with the Personal Information Protection Act (PIPA) of British Columbia and other applicable Canadian privacy legislation.

Information We Collect

Personal Information

When you register for classes or inquire about our services, we may collect:

• Contact Information: Name, address, phone number, email address
• Demographic Information: Date of birth, age, gender
• Health Information: Medical conditions, emergency contact information (for safety purposes only)
• Payment Information: E-transfer details, billing information
• Attendance Records: Class attendance, belt rank, training history

Minors' Information

For students under 18 years of age, we collect information from parents or legal guardians, including the minor's name, age, medical information relevant to training, and parent/guardian contact information.

Website Usage Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

How We Use Your Information

We use the information we collect to:

• Provide Services: Register you for classes, process payments, track attendance and progress
• Communication: Send class schedules, event notifications, payment reminders, and important updates
• Safety: Contact emergency contacts if needed, accommodate medical conditions during training
• Improvement: Analyze attendance patterns and student feedback to improve our programs
• Legal Compliance: Maintain records as required by law or for business purposes

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure storage of physical documents in locked filing cabinets
• Password-protected digital records
• Limited access to personal information (only authorized staff)
• Regular review and update of security practices

Disclosure of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted third-party service providers who assist us in operating our business (e.g., payment processors, email services), under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Emergency Situations: With emergency responders or medical personnel if necessary for your safety

Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or destroy it.

Typical retention periods:

• Active Members: For the duration of membership plus 1 year
• Inactive Members: Up to 3 years after last attendance
• Financial Records: 7 years (as required by tax law)
• Waiver Forms: 7 years (for legal protection)

Your Rights

Under Canadian privacy law, you have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw your consent to certain uses of your information (note: this may affect our ability to provide services)
• File a Complaint: Lodge a complaint with the Office of the Information and Privacy Commissioner for British Columbia if you believe we've mishandled your information

Children's Privacy

We take special care to protect the privacy of children. Personal information about students under 18 is collected from and managed through their parents or legal guardians. Parents have the right to review, correct, or request deletion of their child's information at any time.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites (e.g., event registration platforms, social media). We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website with an updated "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:

Consent

By using our services and providing us with your personal information, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.